NHS App’ total sign ups top 30 million

NHS App’ total sign ups top 30 million

Tens of millions extra sufferers throughout England are benefitting from simpler entry to their well being data and medical providers by way of the NHS App, as signal ups prime 30 million – together with seven million new signal ups in 2022.

The app, which launched 4 years in the past, was probably the most well-liked free well being apps of 2022 – with extra individuals accessing its vary of options, together with over 65 million GP document views. The federal government has already met its goal to have 68% of individuals in England registered with the NHS App by March 2023 and is firmly on monitor to satisfy its second goal to have 75% of individuals registered by 2024.

The app provides a digital entrance door for interacting with the NHS and has seen a number of recent options launched within the final 12 months – empowering sufferers to entry providers from the consolation of their houses.

Well being and Social Care Secretary Steve Barclay mentioned:

Know-how is reworking the way in which we use the NHS and with over 30 million signal ups to the NHS App throughout the nation, together with seven million this yr alone, there’s big potential to modernise providers for sufferers and workers.


Within the final yr alone 21 million repeat prescriptions have been ordered by way of the app, saving precious time for clinicians and serving to individuals entry their remedy as simply as potential.


On prime of this we’ve added revolutionary new options – from accessing GP data to reserving Covid jabs – which can assist us ease pressures on GPs and different major care providers and supply more practical, personalised care. If you have not already I might encourage you to obtain the app and see the way it can assist you entry the providers you want.

The NHS App is supporting hardworking NHS workers as they work tirelessly to clear the Covid backlogs, releasing up precious clinician time in addition to empowering sufferers to have larger management over their well being and care data.

A complete of 1.7 million GP appointments had been booked by way of the NHS App this yr and a document breaking 22 million repeat prescriptions ordered, up from 9 million over the identical interval final yr. 128,000 individuals additionally registered their organ donation determination by way of the NHS App.

Sufferers in lots of elements of the nation are additionally in a position to view and handle their hospital appointments on the app – serving to to construct a contemporary, digital NHS. The brand new options embody viewing all referrals and future hospital appointments in a single place, accessing supporting info for appointments -such as hospital maps – together with reserving, altering and cancelling appointments.

The brand new options can be found to sufferers at 20 NHS Trusts throughout the nation from York and Scarborough to Royal Cornwall – with one other 24 trusts anticipated to be accessible by March 2023 – and has been used over 800,000 occasions.

Lords Minister For Know-how Nick Markham mentioned:

Tens of millions of sufferers have continued to enroll to the NHS App, serving to to generate a document variety of views and modernise how our well being service works.


We are going to proceed to innovate and incorporate new options to make sure that sufferers can entry handy, prime quality care when and the place they want it.

Simon Bolton, Interim Chief Government at NHS Digital, mentioned:

The NHS App continues to alter the way in which individuals in England entry healthcare providers. Because it was launched 4 years in the past, tens of millions of individuals have used it to ebook GP appointments, order repeat prescriptions and examine GP data.


We have additionally added new options to the app to assist individuals handle hospital appointments, ebook Covid vaccinations and obtain messages from GPs. The NHS App is a superb instance of how expertise can be utilized to assist individuals take management of their healthcare and entry NHS providers shortly and simply.”

Dr Vin Diwakar, medical director for transformation at NHS England, mentioned:

It is implausible that the NHS App is already within the pockets of tens of millions of individuals, offering easy accessibility to essential on a regular basis NHS providers like repeat prescriptions and GP appointment bookings.


Our imaginative and prescient is to rework the NHS App right into a entrance door for the NHS, with many thrilling new options and adjustments deliberate – delivering on the NHS’ Lengthy Time period Plan dedication to proceed to harness the ability of expertise for sufferers and workers – which stays on the coronary heart of our plans to innovate affected person look after the 21st century.”

Folks also can obtain notifications from their GPs, a function which has been rolled out throughout practically 2,000 practices. Because of this effort over 700,000 messages to replace sufferers together with appointment reminders and check outcomes have been efficiently processed.

Individuals are additionally benefitting from the power to ebook a Covid vaccine appointment by way of the NHS App. Greater than 28,000 bookings have been made by way of this route in simply 4 weeks for the reason that function was added in November, accounting for 9% of all bookings since this function was enabled.

Thanks to those type of options, tens of millions of persons are benefitting from simpler and faster entry to NHS providers – and the federal government will proceed to construct on the progress which has already been made.

New options within the app accessible subsequent yr will guarantee sufferers can entry extra NHS providers at their fingertips – together with reserving their flu vaccination and accessing hospital correspondence, equivalent to pre-consultation questionnaires.

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